Gr8 Services

Gr8 Services’ Privacy Statement

Last Updated: May 2018

At Gr8 Services DMCC, we’re committed to protecting and respecting your privacy.
This Privacy Statement provides important information on how Gr8 Services DMCC (“we,” “us” or “our”) handles personal information. This Privacy Statement applies to all information gathered for and on behalf of us electronically through the gr8services.ae site (the “Site”). It explains data collection, use and disclosure of personal information by us. It does not apply to offline products or services.

By accessing the Site or providing us with any personal information, you agree that Gr8 Services DMCC may collect, use and disclose such personal information. In addition, it also signifies that you agree with all the terms of this Privacy Statement.

We welcome your comments regarding this Privacy Statement. If you have questions concerning Gr8 Services’ Privacy Statement, please contact us at info@gr8services.ae or via postal mail at the address provided below:

The Privacy Officer,
Gr8 Services DMCC,
P O Box 215704,
Dubai, United Arab Emirates.

We will use commercially reasonable efforts to determine and address your concerns promptly.

Who are we?

Gr8 Services DMCC holds over 5 years of digital marketing experience and is part of WSI, the world’s largest and most innovative digital marketing agency network, with hundreds of offices worldwide. Gr8 Services DMCC is an independently owned and operated business.

Personal Data Collection

What is personal information?

Personal information is any information that identifies you, or by which your identity could reasonably be ascertained or deduced from that information.

How do we collect personal information from you?

The collection of personal information is obtained when a visitor lands on the Site, you use the Site through completing a form to gain more information or if you register to receive our monthly newsletters, download resources or request to speak with a customer support representative or a consultant.

Why are we collecting your personal information?

We collect information in order to provide better and enhanced services to you. The information requested on this Site is required to process your request for more information about our company, services, and products, register for our events or monthly newsletters, contact customer support or our Consultant.

What type of personal information is collected?

The personal information we collect may include but is not limited to your name, mailing address, home phone number, cell phone number or financial and credit card information, if required, for the purchase of our products or services or registration of  our events. Your company or business name, business address, your business contact information or information that is already a matter of public record or knowledge is generally not considered personal information and may be shared with anyone within or outside our network.

Why Gr8 Services creates a profile

We may analyze your personal information to create a profile of personal information so that we can segment you and contact you with relevant information about our company, services or products. We may make use of additional information about you if, available from external sources to help us do this effectively.

How we use your personal information

The personal information collected on this Site will be used to:

  • Navigate through the Site
  • Provide the service(s)
  • Carry out the transaction(s) you have requested

In support of these uses, we may use personal information to:

  • Provide you with more effective customer service
  • Provide you with important information about the product or service that you are using, including critical updates and notifications
  • Send you information about our other products and services

Transferring Your Information

As part of the services offered to you through the Site, the information which you provide to us may be transferred to the extended WSI network Consultants outside of United Arab Emirates to provide you the service. These countries may not have similar data protection laws to UAE.

By submitting your personal data, you agree to this transfer, storing or processing. If we transfer your information outside of UAE in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Statement.

Personal Information Access & Control

Gr8 Services DMCC will not sell or rent your information to third parties, or share your information with third parties for marketing purposes outside of our digital marketing services. Access to your personal information will be restricted to our employees, administrators, or our Consultants who are responsible for the marketing and administration of our services.

How do I access my personal information?

If you wish to access your personal information, update your details, or unsubscribe from communications, email us at info@gr8services.ae or write to:

The Privacy Officer,
Gr8 Services DMCC,
P O Box 215704,
Dubai, United Arab Emirates.

How do I control Gr8 Services DMCC’s use of my personal information?

Except as otherwise described in this Privacy Statement, personal information you provide on the Site will not be shared outside of our employees, administrators or our Consultants who are responsible for the marketing and administration of our services without your permission. As described above in the previous section, you can access your personal information through email or writing to us.

Links to other websites and social media

This Site hosts various blogs, case studies, and testimonials that will allow you to share our content through various Social Media Applications with other users. Any personal information that you contribute to any Social Media Application can be read, collected and used by these Social Media Organizations. Therefore, we are not responsible for the privacy policies and practices of other Social Media Applications and their Organization.

In addition, the Site may contain links to other websites managed by other organizations or Consultants; this Privacy Statement only applies to gr8services.ae. If you landed on our Site from a third party website, we are not responsible for the privacy policies and practices outside of our Site. We encourage you to check the third party sites or social media applications privacy statements.

Personal Information Protection

Gr8 Services DMCC is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities.

Cookies & Similar Technologies

This Site uses cookies to deliver relevant content, ease site navigation or collect information for statistical use, such as how many visitors our site received. You have the ability to accept or decline cookies at any time by modifying the settings in your browser, and you can also erase cookies from your operating system as well. However, declining or erasing cookies may preclude you from fully experiencing all the features of this website.

For more information about cookies and how we use them, please read our Cookies & Internet Advertising Policy.

Consent

If you have voluntarily provided personally identifiable information, including but not limited to, your name, title, phone number, or email address (business or personal), you have assumed an implied business relationship with Gr8 Services DMCC and therefore consented to the collection, use and disclosure of your personally identifiable information as described in this Privacy Statement.

We will not use personally identifiable information for any purpose outside of the implied business relationship.

Children’s Privacy Protection

Gr8 Services DMCC is committed to protecting the privacy of children locally and internationally. This Site is not designed or intentionally targeted towards children 16 years of age or younger, and we do not intentionally collect or maintain personal information about anyone under the age of 16.

Gr8 Services DMCC’s opt-in Approach

We will ensure to act in compliance with Canada’s Anti-Spam Legislation (CASL) and Personal Information Protection and Electronic Documents Act (PIPEDA), California Online Privacy Protection Act (CalOPPA), and the EU’s General Data Protection Regulation (GDPR). In order to ensure compliance, electronic messages (including email marketing) will be based on an “Opt-In” approach.

We will gain consent for external electronic messages purposes prior to sending commercial messages (including emails) unless we have a pre-existing business relationship with the client or prospect as in these particular cases consent is considered to be implied. Should we require personal information for a new purpose, we will contact you directly to seek consent for that new use/purpose.

How can you opt-out?

Your consent to the use of personal information to communicate with you and offer you business opportunities, products, and services are optional. If you wish to remove your personal information from our databases, you may opt-out at any time by doing the following: unsubscribing through a delivered email message, contacting us directly via email at info@gr8services.ae to make this request, or write to:

The Privacy Officer,
Gr8 Services DMCC,
P O Box 215704,
Dubai, United Arab Emirates.

Review of this Privacy Statement

This Privacy Statement is in accordance with Canada’s Anti-Spam Law (CASL) effective July 1, 2014 and Personal Information Protection and Electronic Documents Act (“PIPEDA”) effective January 1, 2001, California Online Privacy Protection Act (CalOPPA) effective February 6, 2013, and the EU’s General Data Protection Regulation (GDPR) effective May 25, 2018.

We keep this Privacy Statement under regular review. We encourage you to periodically review this document to be informed about how WSI protects and respects your personal information. This Privacy Statement was last updated in May 2018.

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